Industries
Customer questions answered, orders tracked, stock and sales in one view.
Sound familiar?
“Customers ask about order status, sizes, availability and returns. The same questions, all day.”
“Support, sales and stock live in different tools that don't talk to each other.”
“Abandoned carts and lapsed customers are never followed up.”
“We know what sold last month, not what's happening today.”
The system we build
A storefront assistant that handles product and order questions on your channels, follow-up sequences for carts and lapsed customers, and a dashboard that connects sales, stock and support so the business runs on one picture instead of three.
What it's designed to produce
Order, product and returns questions answered instantly, with handover for anything unusual
Cart and lapsed customer follow-ups sent automatically
Sales, stock and support connected on one dashboard
Fewer hours spent copying between the store, support and spreadsheets
These are design goals of the system, not measured results. Numbers appear only in verified case studies.
Related work
H2FY
A customer agent for StayH2fy, a hydrogen-water bottle brand. It answers product, shipping, returns and warranty questions, points customers to the right product page, records complaint details, and escalates to a person when a conversation needs one. It runs inside the brand's existing online store.
A strategy call with the founders. We'll look at how you work today and where a connected system would actually change things.
